General
New around here? Start with the basics.
General inquiries
New around here? Start with the basics.
What is a Virtual Private Server (VPS)?
A Virtual Private Server is a virtualized server within a larger physical server. It offers isolated resources, an independent operating system, and application environment. It's a cost-effective solution between shared hosting and dedicated servers, providing control, customization, and security for businesses and individuals needing more flexibility and power.
What about the Game Servers?
Another great question. Xurver's is committed to delivering top-tier, game servers for FX: Server (GTA), Minecraft Java & Bedrock, and Rust. Our users enjoy complete control through our intuitive game panel, ensuring the finest gaming experience with unparalleled customization and management capabilities.
What about VPS vs. Dedicated?
Another great question. A Virtual Private Server (VPS) is a virtualized portion of a server, offering flexibility and isolation, while sharing the server's resources. A Dedicated Server is an entire physical server exclusively allocated to one user, delivering superior performance and control. VPS is cost-effective for moderate needs, while Dedicated Servers provide robust capabilities for intensive tasks.
How long is the setup time?
Our services boast a swift setup time of approximately 30 seconds, thanks to our automated system. However, dedicated servers might require longer setup periods due to custom configurations. We prioritize efficiency while accommodating individualized needs for a seamless experience.
What is our refund policy?
We offer a 14-day refund policy, unless the request falls outside our Terms of Service. Your satisfaction is our priority, and we strive to ensure a hassle-free experience while adhering to our service guidelines and policies.
VPS & Dedicated Hosting
Learn about VPS & Dedicated servers.
How Do I Get Started With VPS Hosting?
Our KnowledgeBase will walk you through exactly how to configure and control your VPS server, We also have pre-configured images that can be installed with one click on the button.
Can I Upgrade/Downgrade My VPS?
Clients enjoy hassle-free VPS upgrades or downgrades at any time for tailored performance. While upgrades are seamless, downgrades aren't feasible due to potential data corruption risks. This self-serve flexibility empowers clients to optimize resources as needed while maintaining data integrity.
How To Control My VPS Or Dedicated Server?
Customers easily manage their VPS by logging into the site and selecting their VPS. Dedicated Servers come with a control panel called SynergyCP, granting complete access to the bare metal machine. This user-friendly interface ensures effortless control and customization, enhancing the hosting experience for both VPS and Dedicated Server users.
Is The VPS Managed Or Unmanaged?
Our VPS servers are unmanaged, yet the option to include managed services is available.
Our skilled technical team ensures security, configuration, and software customization based on your requirements. This service extension applies equally to our Dedicated servers, providing tailored support for a worry-free hosting experience.
Do I Need a VPS or Dedicated Hosting?
Opt for a VPS or Dedicated Server for enhanced control, performance, and customization. VPS offers a cost-effective middle ground with isolated resources, while Dedicated Servers provide maximum power and privacy.
Whether for scalable growth or resource-intensive tasks, both options cater to diverse needs, ensuring an optimized hosting environment.
Game Hosting
Learn about Game hosting.
How Do I Get Started With My Game Server?
Our KnowledgeBase will walk you through exactly how to setup and control your Game server
Explore our range of pre-configured servers, primed for immediate use, and rest easy knowing our dedicated support team is available around the clock to assist you whenever needed.
Can I Upgrade/Downgrade My Server?
Empower clients to seamlessly adjust their game server resources with self-serve upgrades or downgrades at any time, ensuring a tailored gaming experience that adapts to changing needs and demands.
What About DDoS Protection?
Our entire infrastructure benefits from robust protection through Corero DDoS Protection, safeguarding against malicious distributed denial-of-service attacks. This advanced defense system ensures uninterrupted service availability, mitigating potential disruptions and maintaining a secure online environment for our clients' game servers and data.
To delve deeper into our DDoS Protection, kindly explore our comprehensive knowledgebase for detailed insights and valuable information.
How Do I Control My Game Server?
Our game servers utilize a highly customized Pterodactyl Panel, enhancing user-friendliness for clients in managing their servers effortlessly while maintaining optimal control and performance.
How To Make Backups?
Users can conveniently create manual backups within their game panel to safeguard their game server data. Additionally, our nodes are automatically backed up every 24 hours.
In case of lost files, restoration costs may apply based on the prevailing rate, offering a balance of data protection and cost-effective measures for a worry-free gaming experience.
Web Hosting
Learn about Website hosting
How To Manage My Site?
Experience hassle-free website management with our user-friendly Plesk control panel for web hosting. Effortlessly control your website and unlock its full potential through an array of included features, empowering you to enhance performance and functionality with ease.
How Can I Make A Website?
Craft your website effortlessly with our built-in web builder or opt for the popular WordPress software. Enjoy endless creative possibilities to bring your vision to life, whether you prefer drag-and-drop simplicity or the versatility of WordPress for designing your site.
What Is A Dedicated Web Server?
Discover Xurver's Dedicated Web plan, granting you an exclusive server to harness uncompromised performance to its fullest potential. With dedicated resources and unparalleled control, you can unleash the true capabilities of your website, ensuring optimal speed, reliability, and customization for an exceptional online presence.
I Want To Register A Domain?
When ordering website hosting, conveniently secure a domain name in tandem. Our goal is to offer budget-friendly domain options, streamlining the process and minimizing costs to provide you with a seamless and cost-effective solution for your online identity.
Is My Site Protected Against Threats?
Our web services benefit from advanced Corero DDoS protection, safeguarding against malicious attacks. Additionally, our data is fortified with Anti-Virus software, ensuring a secure online environment. This dual-layer defense mechanism ensures uninterrupted service availability and shields your valuable data from potential threats, promoting a safe and reliable web experience.